Shipping policy

At Defiance Beauty, we know how exciting it is to receive your order, and we do everything we can to get it to you as quickly and smoothly as possible.

Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays).

During high-volume periods (launches, sales, holidays), processing times may be slightly extended, but we promise it’s worth the wait.

Once your order ships, you’ll receive a confirmation email with tracking details.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected delivery method.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days
  • Expedited Shipping: 2–3 business days

Please note that delivery timelines are estimates and may vary due to carrier delays outside of our control.

Free Shipping

We may offer free shipping promotions from time to time. These will be clearly communicated on our website or via email/SMS.

International Shipping

We currently offer international shipping to select countries.

  • Delivery times vary by location
  • Customers are responsible for any customs duties, taxes, or import fees
  • We are not responsible for delays caused by customs

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow it every step of the way.

Incorrect Addresses

Please double-check your shipping information at checkout.

Defiance Beauty is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. If you notice an error, please contact us as soon as possible at Info@Defiancebeauty.com and we’ll do our best to help before your order ships.

Lost or Delayed Packages

Once your package leaves our hands, it is in the care of the shipping carrier.

If your order is significantly delayed or appears lost, please reach out to us, we’re here to help and will work with you to resolve it as quickly as possible.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery at Info@Defiancebeauty.com with your order number and photos of the item.

We’ll make it right

A Note From Us

We’re a growing brand, and every order truly means the world to us. Thank you for your patience, your support, and for being part of the Defiance Beauty community 🤍